Privacy Policy
Last updated: 14 October 2026
Who we are
Web Scope Consultancy is responsible for personal information collected for our enquiries and consultancy services. Contact us using the details below if you have questions about this policy.
Web Scope Consultancy, Potwell Copse, Arundel Road, Walberton BN18 0QP, United Kingdom. Email: info@webscopeconsultancy.com.
Information we collect
When you contact us, we collect your name, email address, enquiry and the project details you provide. Our website enquiry form asks for your name, email address, what you need help with and a description of your project. Submitting the form sends your information to us; it is not merely a download stored on your device.
If you become a client, we may also hold business contact details, proposals, correspondence, project materials, invoices and payment records. Website hosting and security systems may process technical information such as IP addresses, browser details, pages requested and access times. Please do not include unnecessary sensitive information or passwords in the enquiry form.
Why we use information and our lawful bases
We use enquiry information to respond and discuss your requirements. Where you are asking about services for yourself, this may be necessary to take steps at your request before a contract. For business contacts and general enquiries, we rely on our legitimate interests in responding and operating our business, balanced against your rights.
We use information to deliver agreed services and administer contracts. Our basis is contractual necessity when you are the contracting individual, or legitimate interests when you represent a business client. We rely on legal obligations for required tax and accounting records, and legitimate interests for proportionate security, record keeping and resolving disputes.
Where consent is required for marketing or optional website technologies, we will obtain it separately. Making an enquiry does not automatically subscribe you to marketing.
Who receives your information
Information may be handled by providers supporting our website hosting, enquiry forms, email, storage and business administration, and by professional advisers where necessary. Authorised subcontractors may receive relevant project information to deliver agreed services under appropriate obligations.
We do not sell your personal information. We may disclose information where required by law or where necessary to establish, exercise or defend legal claims. If a payment provider is used, its own privacy information applies to the payment details it handles.
International transfers
Some service providers may process information outside the United Kingdom. Where a restricted international transfer occurs, we will use an applicable adequacy arrangement or appropriate contractual safeguards and assessments required by law. Contact us for details of the arrangements relevant to your information.
How long we keep information
Our intended retention schedule is up to 12 months after the last substantive contact for enquiries that do not become projects. Client correspondence and essential project records are normally retained for up to six years after the engagement ends, where needed for contractual records or legal claims. Tax and accounting records are retained for the period applicable law requires.
Access credentials and unnecessary copies of client data should be removed when no longer required for the work. Security logs are retained only for the period needed by the relevant hosting or security service. Records may be retained longer for an active dispute, legal obligation or legal hold. Deleted records may remain in backups until those backups expire under the provider’s schedule.
Keeping information secure
We use appropriate technical and organisational measures, including access restrictions and secure account practices. No online system can be guaranteed completely secure. We will handle any personal data breach in accordance with applicable requirements.
Your rights
Depending on the circumstances, you may request access, correction, erasure, restriction or portability of your information, and object to processing based on legitimate interests. You can object to direct marketing at any time and withdraw consent without affecting the lawfulness of earlier processing.
Email info@webscopeconsultancy.com to exercise your rights. We may need to verify your identity. We normally respond within one month, subject to lawful extensions and exceptions. We do not use your enquiry information to make solely automated decisions producing legal or similarly significant effects.
Complaints
Please contact us first so we can try to resolve your concern. You may also complain to the Information Commissioner’s Office, the UK data protection regulator, at https://ico.org.uk/make-a-complaint/.
Client data, children and external websites
Where we process personal data on a client’s behalf, the client normally determines the purposes and acts as controller. Separate contractual data-processing arrangements apply. Our services are aimed at businesses and are not directed at children. External websites have their own privacy policies.
Cookies and policy updates
See our Cookie Policy for information about cookies and similar technologies. We may update this notice as our services and systems change. The date above identifies the latest revision.